Questions teachers ask
Short, true answers. If yours is not here, write to us — it goes straight to the person who builds it.
Getting started
Do I need an account?
No. Every activity type, and as much printing as you like, are free with no account. You only need an account to save a worksheet and reopen it later — that is part of Pro.
How do I print a worksheet?
Open the builder, make the sheet, then use Print. You get your browser's own print dialog and the page is already laid out to the size you chose. If your sheet has colour or shading, tick background graphics in that dialog or the decoration is left out.
How many activity types are there?
90 activity types, from multiple choice and reading passages to colouring pages, mazes, board games and handwriting practice. Each one carries its own answer key. The home page lists them all.
Plans, the trial and paying
What is free, and what is Pro?
Free is every activity type, unlimited printing, and the answer key. Pro adds saving worksheets to your account, your library, PDF export, pictures, publishing to the community library, and three production tools: the Marking Sheet, the Cut-out sheet and Flashcards. The full comparison is line by line.
How does the free trial work?
Two weeks free, with a card on file. Nothing is charged during the trial. If you do nothing, your plan starts automatically when it ends — monthly, or the annual price for fourteen months. Cancel any time during those two weeks and you are never charged at all.
How do I cancel?
Any time, in one click, from the customer portal — there is a Manage or cancel link in the app when you are signed in. Cancelling stops the renewal; you keep Pro until the end of the period you have already paid for.
Can I get a refund?
Ask within 14 days of a payment and it is refunded in full, no reason needed. Consumers in the EU and the UK have that right by law; we give it to every customer, everywhere. The refund policy has the detail.
Do you offer this for a whole school?
Yes — everything in Pro for your department, a shared department library, invoiced annually. Write to us with the school and roughly how many teachers.
Your work and your data
Do you keep my worksheets?
Only the ones you save, and only in your own account. Building and printing sends us nothing at all — the whole builder runs in your browser. There are no advertising or analytics trackers on this site. The privacy page is specific about what is stored.
Where do the pictures come from?
Openverse, Pexels and Pixabay — free-to-use image libraries, searched through our own server so your browser never talks to them directly. You can upload your own pictures too. Keep the credit if a picture asks for one.
Does it work offline, or on a phone?
You need a connection to load the builder. Your worksheet is kept in your own browser as you type, so a brief drop in signal does not lose your place. It runs on a phone, though the builder is roomier on a tablet or a laptop.
When something goes wrong
The paper size is wrong, or something is cut off.
Set the page size in the builder first (A4, A5, A3 or Letter), then check the print dialog says the same size and that scale is at 100%, not “fit to page”. If it is still wrong, tell us the activity and send a photo of the sheet — that is usually enough to fix it.
PDF export or pictures are not working.
Both are part of Pro. If you are on Pro and they still fail — write in and say which button you pressed and what happened. The renderer is a real browser on our side, and it can be briefly busy.
My library is empty after signing in.
Worksheets are saved to the account you were signed in as. If they are missing, tell us the Google address you use and roughly when you saved them, and we will look.
Can I ask for a new activity type?
Please do — it is the most useful message we get. Use the support form and choose “Ask for a new activity or feature”. What you make by hand, and how often, is what decides what gets built next.
Still stuck? Write to us — a real person answers, usually within two working days, in English or Vietnamese.
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